VAN ARX - Management/Booking-Agency wanted!
All orders placed on this site are subject to product availability and will be shipped according to VAN ARX shipping policies. We will process your order once payment is received. We are not responsible for lost, stolen, or damaged packages.
Processing and Shipping times
Orders for in stock items usually ship in 3-7 business days. When you place your order, please allow time for processing in addition to the time it takes for the package to get to you once it has shipped. Once your order is shipped you will receive an email. Please be sure that you correctly type your email when signing up for an account or placing your order.
International orders are shipped using FedEx. For postal orders, the packages are handed off to your country's postal service for 'door-to-door' delivery. Priority Mail Express International Service comes with tracking and is insured. You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods. All international shipments are eligible for these fees. There is no way for VAN ARX (the shipper) to predict your country's customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your country's postal system may charge you. There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful (Duty/Tax Calculator). Keep a printout of your email receipt as you may have to send a copy to your customs office.
All prices are in Swiss Francs (CHF). Prices subject to change without notice.
Items are NOT returnable, exchangeable or refundable.